Privacy Policy
This page explains what personal data Smart Recharge collects, how it is used, and how it is protected.
What data is collected
- Mobile number — to identify your account and for login.
- Name — to identify you in your account.
- Device push token — to send recharge and account notifications.
- Transaction history — recharge, offer, bill and balance records.
Why the data is needed
- Account creation, login and security verification.
- Running recharge, offer and bill payment services.
- Sending transaction and account notifications.
Who it is shared with
Your data is never sold to third parties. Personal data is not shared with anyone else except the operators and payment processors needed to run the service.
How long data is kept
Even after account deletion, transaction history and financial records are kept for legal and accounting reasons — but your name and mobile number are removed and anonymised.
How to delete your account and data
- From the Profile page in the app or web, use the “Delete account” button, then confirm with your current PIN.
- Once your deletion request is submitted, it will be reviewed; your account and data will be deleted after approval.
- Or send a request mentioning your registered mobile number to the email below.
Deletion logs you out from all devices and removes push tokens; transaction history stays under the retention policy above.
Click here to request account deletion. /delete-account
Contact
For any privacy question or data deletion request, email: info@dreamify.com.bd